Privacy policy

How Modora protects workspace and account data.

This policy explains what we collect, why we collect it, and how teams can manage their information while using Modora.

Data

Account, workspace, billing, and usage information

Control

Role-based access and request-based data choices

Contact

hello@modora.app

Information we collect

  • Account details such as name, email address, phone number, company name, role, and workspace preferences.
  • Project and operational content that your team adds to Modora, including tasks, BOQs, files, reports, site visits, comments, and approval records.
  • Billing and subscription information needed to process plans, invoices, payments, renewals, and tax records.
  • Usage, device, browser, and log data that helps us keep Modora reliable, secure, and performant.

How we use information

  • Provide, maintain, secure, and improve the Modora platform and connected workflows.
  • Set up workspaces, onboard teams, respond to support requests, and communicate service updates.
  • Process subscriptions, demo requests, payment records, and administrative account actions.
  • Understand product usage so we can improve features, reliability, documentation, and customer experience.

Sharing and processors

We do not sell your personal information. We share limited information only with service providers that help us operate Modora, such as hosting, analytics, email, customer support, payment, and security vendors, or when required by law.

Workspace content

Your project data belongs to your organization. Authorized users in your workspace can access content according to their configured roles and permissions. Workspace administrators are responsible for managing team access.

Security and retention

We apply administrative, technical, and operational controls designed to protect information against unauthorized access, misuse, loss, or alteration. We retain information while your account is active and as needed for legitimate business, legal, tax, security, and backup purposes.

Your choices

  • You may update account information from your workspace or by contacting us.
  • You may request access, correction, deletion, or export of personal information where applicable.
  • You can opt out of non-essential marketing communications using the unsubscribe link or by contacting us.

Contact

For privacy questions or requests, contact us at hello@modora.app. We may need to verify your identity or workspace authority before acting on certain requests.